Learning & Development Courses

Cancellations

Cancelling or not attending pre-booked courses has an impact or consequences for those on waiting lists as well as financial costs.

Cancellations of places on courses booked through Learning and Development, will incur:

A $100 cancellation fee will be charged if the cancellation is received one week or less from the course date or in the event of non-attendance. This fee will be waived if an attendee’s manager informs Learning and Development on the day of the course that the attendee is sick or clinical need overrides course attendance.  Confirmations are sent out 10 days before the course date giving 3 days to unenrol without penalty.  If unenrolling once you have received confirmation YOU MUST also inform L&D that you have done so.

Where a substitute attendee is arranged by a service no cancellation fee will be charged.  Learning and Development must be informed of all substitutions by emailing the Course Co-ordinator.