For patients, parents & visitors
Information for visitors at Middlemore hospital and Manukau SuperClinic (MSC) and for patient using our health services: this includes what to bring, your rights and information about visiting the hopital and Manukau SuperClinic (MSC).
We have maps to help you find your way around each hospital:
Information about how to find us. Maps, directions and parking.
To help you during your stay we have prepared some general information for you.
Some people in New Zealand don't qualify to have these services paid for by the New Zealand Government and are required to pay.
Staying in hospital can be stressful for both the child and their family. We aim to do eveything possible to provide a comfortable and safe environment for both you and your child.
You will either be visiting as outpatient appointment or will be admitted to hospital as arranged admission or an an emergency admission.
Useful information about your stay in hospital: what happens when your admitted, what to bring with you and our approach to your care.
Information for visitors, including visiting hours and a contact number for patient enquiries.
Find out about our on-site services at Middlemore Hospital, including food and drink, retail, telephones and ATMs, wifi and more.
You may need a follow up appointment in our outpatient clinic or other specialist clinics.
The hospital chaplains are an integral part of the health care team.
CM Health is committed to a programme of actions and activities aimed at improving Maaori and Pacific outcomes.
ITS is affiliated to Counties Manukau Health and provides interpreting and translation service solutions to a number of government and private agencies 24 hours a day, 7 days a week. This service is available for all people who do not speak English as their first language.
Any concerns you may have about your care and treatment can be discussed with a number of people involved in your care.
We welcome your feedback, please use our feedback form to send us a patient compliment or complaint.
When someone close to you dies, it is often hard to know what to do or where to turn for advice and assistance.
CM Health introduced advance care planning as a new health initiative which aims to benefit patients.
Information about how you request your medical or clinical records as well as your child's immunisation information.
CM Health is committed to promoting good health and maintaining a healthy environment for our patients, staff and visitors.
CM Health is committed to ensuring that healthy food and beverage choices are available for staff, patients and visitors.
The WiFi Hotspot is now live for staff and public (visitors and patients) across a number of Counties Manukau Health sites.
This centre will be used to improve patient access to health information to help them better understand and manage their condition. The goal is to improve patient understanding of their condition or injury, the treatment plan, medication and home care and help whaanau members get more involved in making decisions about their health.
Learn more about the cafes and retailers we have on offer.