Important: Our visiting policy has changed. Check here for more information.
Counties Manukau Health is offering telephone and video appointments with specialists from Middlemore Hospital and other clinic sites such as Manukau, Botany and Pukekohe clinics.
This will only be the case if the doctor, nurse, therapist or other health professional decides an in-person appointment is not necessary and you prefer to use this option. You will still be receiving the same appointment with your doctor, nurse or other health professional – only by phone rather than in person. In-person appointments will still be available.
It is a convenient way of having an appointment without needing to leave your home. It is easier to fit around your life, work and whaanau and you won’t need to travel. You will also still be able to have a support person or whaanau with you during the appointment.
A mobile phone or landline. It is best if you have a hands-free device. If you have a smartphone, find a way to prop it up so you can move about. |
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Find a quiet space where you won't be disturbed during your appointment. | |
Things to prepare for the appointment: A pen and paper to note things down. |
A charged up computer, tablet or smartphone with built in camera and microphone. | |
A good internet connection. You can use data but Wi-Fi offers a better experience. |
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Find a quiet, well-lit space where you won't be disturbed during your appointment. | |
Join your telehealth appointment with any of the following browsers - Chrome, Firefox or Safari. For smart devices, we recommend that you can download and install the zoom app before your appointment. |
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Things to prepare for the appointments:
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If all goes well, the call will feel like an in-person appointment.
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