CM Health Level 3 Visitor Policy; Guidance for outpatients and COVID contacts

With Auckland moving to Alert Level 3 CM Health has made changes to bring its Visitor Policy in line with the new Alert Level.

Visiting at our facilities is currently only on essential and compassionate grounds, or for birthing partners.

Whaanau wishing to visit a patient on these grounds will need to contact the Charge Nurse/Midwife for the ward their family member is on

We appreciate this is a difficult time for our patients’ friends and whaanau - please remember that our policy is in place to ensure all our patients are safe.

Please see our Visitor Guidance page for more information.

Outpatients and elective surgery

If you have an elective surgery scheduled you will only be contacted by the service if your surgery is not going ahead.

For questions about Outpatient Appointments:

Phone: (09) 277 1660 available 07.30 am – 6.00 pm, Monday - Friday (except public holidays)


Places of Interest and actions required for contacts

Please check the updated Places of Interest and follow the related guidance if you were at any of these places at the dates and times identified.

There are also a number of testing stations that have been set-up in our rohe. Please click here for a list.

Remember: wash your hands, scan QR codes with the COVID-19 Tracer app, get tested and stay home if you're sick and wear a face covering when you go out. Face masks are required at all CM Health facilities.

Most importantly: If you feel unwell please stay at home and call Healthline on 0800 611 116 – they will advise you on what to do.

Posted in Latest news, Covid-19;

community covid visitors inpatient outpatients whanau patient care

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