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Phone System Upgrade

Starting Tuesday, 9 March, there will be some major work going on throughout CM Health to upgrade our phone system.

We are doing this on a facility by facility basis and as each area is switched over there will be a disruption to their incoming and outgoing phone lines for approximately half an hour each time.  The voicemail service will also be unavailable as it is impacted by the upgrade works.

However, you will still be able to get in touch with the impacted service/facility via and we will make sure we have enough staff members on board to cover all queries in a timely and professional manner:

Sites impacted by the upgrade

Counties Manukau Health Sites



Whirinaki Child, Family and Youth Mental Health

Tuesday 9 March


Matariki, (The Cottage)

Monday 15 March


Auckland Spinal Rehabilitation, Public Health Nurses (Howick & Pakuranga), Tamaki Oranga Recovery Centre

Thursday 18 March


Middlemore Hospital (Installation) – Not porting

Thursday 18 March


Middlemore Hospital

Tuesday 23 March


Te Rawhiti Community Mental Health Centre

Wednesday 31 March


Awhinatia Community Mental Health Centre

Tuesday 6 April


CM Health Building - 6/17 Lambie Drive

Monday 12 April


Manukau SuperClinic

Tuesday 13 April


CM Health Building - 3/19 Lambie Drive, Manukau

Thursday 15 April



Posted in media release;

community communication outpatient

Less than a minute to read Communications Team

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