RMO strikeResident Doctors Strike

Counties Manukau Health is expecting to have some of our services impacted by the proposed industrial action by the New Zealand Resident Doctors' Association. 

The strike is planned for 48 hours from 8am Tuesday 26 February 2019 to 8am Thursday 28 February 2019.

If industrial action proceeds, some non-urgent health services and outpatient/elective services will be affected.  Our priority is supporting patient safety throughout this period, and all acute services will be available during the strike period.

Counties Manukau Health respects the right of Resident Medical Officers (RMOs) to take industrial action and knows the decision to take industrial action is a difficult one for individuals to make.

Planning for Strike Action

Contingency plans are in place to provide essential services such as our emergency department, emergency surgery, medical and maternity care throughout the strike; and patient safety remains the DHB’s top priority.

Some non-urgent health services, elective surgeries and outpatient appointments will be rescheduled. 

We would like to assure all our patients that we are here if you need us. However, during the strike period, if your condition is not urgent or severe, then we ask you to please contact your GP in the first instance.

As with any other time, if you have an emergency please do not hesitate to call 111 immediately or for FREE health advice 24 hours a day, call Healthline on 0800 611 116.

Services That Will Remain Open on Strike Day

  • Middlemore Hospital Wards and Acute Services including the Emergency Department.
  • Maternity and Birthing Services
  • Mental Health Services
  • Reduced Outpatient Clinics at Manukau SuperClinic – contact MSC customer services on 0800 277 1661 if unsure.
  • Franklin Memorial Hospital, Pukekohe
  • Pukekohe Hospital
  • Auckland Spinal Unit
  • National Burns Service


If your outpatient appointment or elective surgery is affected by strike action, you will have received notification by letter, text message or phone call.

If you are uncertain if you are affected, please contact:
Help Desk: 0800 277 1661 or

If you experience difficulty calling through on strike day, please call the 0800 line again and/or send an email to customerservice@superclinic.co.nz


Media Release


Questions and Answers

What date is the strike taking place?

Junior Doctors who are union members intend to take strike action between 8am Tuesday 26 February 2019 to 8am Thursday 28 February 2019


Which services at Counties Manukau Health are impacted?

This strike will impact non-urgent health services offered by Counties Manukau Health.  This includes non-urgent and elective surgeries and some outpatient appointments. Any affected appointments or surgeries will be rescheduled after the strike action.


Will the Emergency Department be open?

Yes, the Emergency Department at Middlemore Hospital will be open and we are here if you need us. 

However, if people experience a condition that is not urgent or severe please contact Healthline on 0800 611 116 or their GP in the first instance.

I am expecting a baby – what if I go into labour during the strike?

Women preparing for childbirth should not delay seeking advice or care.  If you go into labour during the strike, follow your normal birth plan and seek assistance from your lead maternity carer such as your midwife, a primary birthing unit (at Pukekohe, Botany or Papakura) or the Birthing and Assessment Unit at Middlemore Hospital.

How will I know if my appointment has changed? 

Counties Manukau Health has contacted all patients whose elective or non-urgent procedures are affected directly by telephone, text or letter.  

If you are uncertain if your appointment has changed call our toll free customer service number, 0800 277 1661.

When will patients’ appointments be rescheduled to? 

Counties Manukau Health will endeavour to reschedule appointments affected by the strike to the first available clinic or theatre list. The length of time between rescheduled appointments will vary. 

What should I do if I become unwell during the strike?

If your condition is not urgent or severe we ask that you contact your GP in the first instance or call Healthline on 0800 611 116.

However, the Emergency Department at Middlemore Hospital will be open and we are here if you need us.

A full list of after-hours clinics is available here.