After hours care & emergencies

Know who to turn to when you're ill or injured


family doctorYou family doctor is the first place you should go for help.

They will provide you with medical advice, prescriptions and help you to manage any long-term conditions.

If you don’t have a family doctor you can find one on healthpoint.

If you call your doctor when they are closed you will be redirected to other services that can help.





call healthline 0800 611116If you are not able to visit your doctor you can call Healthline on 0800 611 116 for free medical advice.

Healthline is staffed by trained and registered nurses 24 hours a day, seven days a week.

More information about Healthline is available here.






after hours You do not need to make an appointment to visit an After Hours Care Clinic. 

There are five clinics in South Auckland that are subsidised from 6pm – 8am, every day of the year. Please remember to bring your community service card or high user health card if you have one. Subsidies are available for: 

  • children under six years old
  • adults over 65 years old
  • people with low incomes

The subsidised clinics are:

  • Whitecross, Otahuhu | 15-23 Station Road, Otahuhu | Phone: 09 276 3000
    Open: 8am to 10pm, Monday - Sunday
  • East Tamaki Healthcare, Otara | 160 Bairds Road, Otara | Phone: 274 7823
    Open: 8am to 11pm, Monday - Sunday
  • East Care, Botany | 260 Botany Road, Botany | Phone: 277 1516
    Open: 24 hours a day, Monday - Sunday
  • Takanini Care | 106 Great South Road, Takanini | Phone: 299 7670
    Open: Open 8am-9pm, Monday - Sunday
  • Pukekohe Family Healthcare | 10 West Street, Pukekohe | Phone: 237 0280
    Open: 8am - 9pm, Monday - Sunday

A full list of all the Accident and Medical walk-in clinics is available on Healthpoint.


emergencyThe Emergency Department at Middlemore Hospital is for life threatening emergencies.


Call 111 in an emergency.