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What's happening with our patients?

Patient and Whaanau Centred CarePatients and their whaanau have unique perspectives on their care.  When they share these perspectives and insights they can help those delivering health care services to identify ways of improving performance.


One of the ways CM Health collects this vital information is via an online inpatient experience survey, which is emailed to patients two weeks following discharge. 


The survey asks patients and their whaanau for feedback regarding their recent hospital experience.  In particular what we do really well and what we could be doing better.  Services and departments can then learn from this information and improve the services they provide.  It’s also an opportunity to recognise the areas that are performing well. Click here for our latest report.

Achieving a Balance between Excellence and Sustainability

Better Health Outcomes for AllFirst Do No HarmPatient and Whaanau Centred CareSystem IntegrationEnsuring Financial SustainabilityEnabling High Performing People

20,000 Days

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Published:  27-Feb-2015

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