I write in response to your Official Information Act request, received by Counties Manukau DHB on 27 May 2019. You requested the following information:
For the financial year 2017-2018 and 2018 up till end of April 2019:
1. Total number of complaints (non-HDC) received, concerning clinical staff.
2. Total number of complaints (HDC) received by DHBs, concerning clinical staff.
3. Average time taken for closing complaints.
4. The top 10 longest times, and shortest times for closing.
5. Serious Adverse events reported.
6. Number of beds within DHB.
o It will be great to receive the information in excel sheet
Our response is attached