Our priority is to keep our hospitals, clinics and other sites safe for everyone.
Under Alert Level 1 Counties Manukau Health will continue to limit visitors, and public health measures are still required to be observed by visitors to all our facilities.
We need your help to keep everyone safe
We are no longer carrying out Visitor Screening – please use the NZ COVID Tracer app to scan our QR code each time you visit our hospital and clinics.
This code will be displayed at the entrances to all CM Health facilities.
We also ask that you use hand gel when entering the hospital, adhere to our visitor guide <link to new video>, and stay home and call Healthline on 0800 611 116 if you feel unwell.
Visiting hours are between 2pm and 8pm with no more than two people (including children) permitted per patient at one time.
A key support person can visit between 8am and 8pm or at all times by arrangement for compassionate reasons - please check with the charge nurse on the ward your family member or friend is on.
Children under the age of 16 may visit between 2pm and 8pm for compassionate reasons – again, please check with the charge nurse on the ward your family member or friend is on.
Examples of compassionate considerations can be found below.
We know this can be a difficult time for many of you who want to be there for your loved one.
Please remember that this policy is in place to ensure your mum, dad, tamariki, moko, sister, brother, cousin or friend are provided the best possible care.
Due to a sudden increase in sickness among children in our community our Kidz First visitor policy has changed.
Respiratory viruses that are now prevalent in our community are highly contagious, particularly among children.
In order to keep those in our care and their siblings, other young family members, and tamariki in our community safe we have made the decision to implement a restricted visitor’s policy in the expectation that this will help to slow the spread of these viruses.
Effective Thursday, 1 July and until further notice:
If you have any questions please contact the appropriate team:
Visitors are reminded that CM Health has a healthy food policy and visitors are asked to not bring takeaways into our facilities - home cooked meals and snacks are welcome.
If you are not sure, please feel free to contact us at the numbers listed below: