Information for visitors at Middlemore hospital and Manukau SuperClinic (MSC) and for the patient using our health services: this includes what to bring, your rights and information about visiting the hospital and Manukau SuperClinic (MSC).
We have maps to help you find your way around each hospital:
Information about how to find us. Maps, directions and parking.
You may need a follow-up appointment in our outpatient clinic or other specialist clinics.
Information for visitors, including visiting hours and a contact number for patient enquiries.
To help you during your stay we have prepared some general information for you.
You will either be visiting as an outpatient appointment or will be admitted to hospital as arranged admission or an emergency admission.
Useful information about your stay in hospital: what happens when you are admitted, what to bring with you and our approach to your care.
Staying in the hospital can be stressful for both the child and their family. We aim to do everything possible to provide a comfortable and safe environment for both you and your child.
Some people in New Zealand don't qualify to have these services paid for by the New Zealand Government and are required to pay.
Information about how you request your medical or clinical records as well as your child's immunisation information.
Learn more about the cafes and retailers we have on offer.
The WiFi Hotspot is now live for staff and the public (visitors and patients) across a number of Counties Manukau Health sites.
Counties Manukau Health is committed to promoting good health and maintaining a healthy environment for our patients, staff and visitors. This is why all our buildings and grounds are totally smokefree.
ITS is affiliated to Counties Manukau Health and provides interpreting and translation service solutions to a number of government and private agencies 24 hours a day, 7 days a week. This service is available for all people who do not speak English as their first language.
CM Health is committed to a programme of actions and activities aimed at improving Maaori and Pacific outcomes.
Any concerns you may have about your care and treatment can be discussed with a number of people involved in your care.
When someone close to you dies, it is often hard to know what to do or where to turn for advice and assistance.
The hospital chaplains are an integral part of the health care team.
CM Health introduced advance care planning as a new health initiative which aims to benefit patients.
This centre will be used to improve patient access to health information to help them better understand and manage their condition. The goal is to improve patient understanding of their condition or injury, the treatment plan, medication and home care and help whaanau members get more involved in making decisions about their health.
CM Health is committed to ensuring that healthy food and beverage choices are available for staff, patients and visitors.
We welcome your feedback, please use our feedback form to send us a patient compliment or complaint.