Please be aware that outpatient appointments may be delayed due to the impacts of the COVID-19 surge. More info can be found here.
In New Zealand most young people aged 15 years and over who access secondary or tertiary healthcare services are seen by clinicians trained in caring for adult patients, are admitted to adult wards and are seen in adult outpatient facilities.
Adolescents and young adults have health needs which are distinctly different from younger children and adults. Physical, cognitive, social and emotional changes will continue to take place throughout adolescence and into their twenties, as youth reach early adulthood.
Quality improvement is all about problem solving and giving things a go as a team. It involves identifying areas for improvement and testing small changes.
The Youth Health Quality Improvement Programme is a collaboration between Counties Manukau Health, primary and secondary care providers, and young people. We used quality improvement methodologies to develop a range of tools to help healthcare providers bring about positive change in how we deliver care to young people.
All Health Providers
Kidz First Centre for Youth Health – Education and Training
Our youth health workshops and HEEADSSS assessment training provide practical programmes to enhance professional skills when working with young people in clinical and community settings.
(PDF, 481 KB)
An assessment tool to assist primary care in improving access for young people
Youth Experience Survey
(PDF, 1.9 MB)
A tool for collecting feedback from young people using your service, alongside the HQSC Primary Care Patient Survey.
Youth Provider and Support Staff Climate Survey
(PDF, 1.7 MB)
A tool to capture staff perspectives on the responsiveness of their work environment to youth health needs.
Secondary and Tertiary Care
Phone: (09) 261 2272 | Email: firstname.lastname@example.org