From Friday, 3 December New Zealand moves into the ‘traffic light’ system. See our updated visitor guidance here

Find Counties Manukau contact information below including addresses, phone numbers and location maps on this page. 

After hours and Emergencies

You can find after-hours surgery and pharmacy contact information in our after-hours and emergency section.

For information about mental health, emergencies see specialist mental health service pages.

Contact Numbers:

All Departments

  Phone: (09) 276 0044 or
  FREEPHONE: 0800 266 513

Middlemore Hospital

 Physical Address: 100 Hospital Road, Otahuhu
 Postal address: Private Bag 93311 Otahuhu, Auckland 1640

Auckland Spinal & Rehabilitation Unit

  Phone: (09) 270 9000
  30 Bairds Road, Papatoetoe, Auckland

Botany & Manukau SuperClinic

  Outpatient enquiries: Phone (09) 277 1660 or
  Email: customerservice@middlemore.co.nz

Clinical/Medical Record Request:  

  For Urgent requests
  Email: CRS.RecordRequests@middlemore.co.nz or
  Phone: (09) 276 0075
  For GP and patient requests/queries
  Email: Information.Requests@middlemore.co.nz or
  Phone 09 2704717
  For External Hospital requests
  Email: CRS.RecordRequests@middlemore.co.nz or
  Phone 09 2760075

Eligibility Service:
  Email: residency@middlemore.co.nz or
  Phone: (09) 276 0060
Franklin Memorial Hospital:
   Phone: (09) 235 9284 
  72 Kitchener Road, Waiuku, Pukekohe
Manukau Surgery Centre:

  Theatre Unit: Phone (09) 277 1608
  Ward Enquiries: Phone (09) 277 1655
  901 Great South Road, Manukau

Pukekohe Hospital:

  Phone: (09) 237 0600
  1 Tuakau Road, Pukekohe

Recruitment:
  Email: RecruitmentCMDHB@middlemore.co.nz
  More information also available on our Careers page
Rito Unit
  Phone: (09) 250 8034
  Manukau Surgery Centre 
  901 Great South Road, Manukau, Auckland

Tamaki Oranga Recovery Centre:
  Patient Enquiries: Phone (09) 270 9051
  30 Bairds Road, Otara, Auckland


Patient enquiries

In general visiting hours are between 2pm and 8pm.  Some specialised services in the Hospital have different hours.  If you are unsure, please contact the numbers below:

  • For information/visiting hours, phone: (09) 270 4799 or FREEPHONE 0800 266 513
  • For patient enquiries, phone (09) 276 5004
  • For Tiaho Mai (Acute Mental Unit), phone (09) 270 4742
  • To check your patient appointment, phone 0800 277 1661
     

Hospital Services

Find more comprehensive information, including contact details, go to our A-Z Services Directory section.

Media enquiries

Our Communications Team manages all media enquiries and requests for filming and photography. We are keen to promote our work and aim to respond positively and openly to all reasonable requests about Counties Manukau Health.

Please contact the Media Line on (09) 250 9857.  Please note we do not run a 24 hours media line.  However, the service is available between 8am to 7pm, seven days a week. 

Feedback, compliments and complaints

To provide feedback, including suggestions, compliments and complaints, please use our feedback form.  

General Enquiry Form

If you need to contact any of our Services, please use our A-Z Service Directory.

Find us on the Map

google map

Contact Form

Last modified: