Requested by: Stuff | Response provided: 18/12/2019
Category: Corporate

I write in response to your Official Information Act request, received by us on 22 November 2019.

You requested the following information:

1. The number of complaints made to the DHB involving a patient/ client requesting their medical notes or documents and receiving medical notes or documents relating to someone else, broken down by calendar year for:

  • 2015
  • 2016
  • 2017
  • 2018 and
  • to November 1, 2019

2. The number of investigations launched as a result of such complaints for the above years, and a breakdown of the outcomes reached.


Our response is attached.



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