General practice is facing a number of challenges, with increasing demand, greater complexity and sustainability issues, which make it unlikely that continuing to deliver general practice in the traditional manner will be a sustainable option. These include the following challenges.
To support general practices to develop a sustainable model of care that:
We have support general practices through providing the following modules.
Module one: Increasing access
Module two: Increasing efficiency
Module three: Increasing capability
Module four: Increasing effectiveness
The modules have demonstrably improved patient experience, reduced face-to-face visits and released clinical time.
There have also been demonstrable changes through introducing staff huddles, standardising consulting rooms and enhancing patient flow through practices.
We will continue to support practices to implement a model of care that is patient-centric, increases system capacity and capability, and over time reduces demand for hospital-based services.