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All Needs Assessment referrals are processed through Community Central.

Community Central is the referral co-ordination centre for the Community Health Service.

Needs Assessment and Service Co-ordination (NASC) services are the entry into publicly-funded Community Support Services for:

  • People over 65 years of age who have an age-related disability (Needs Assessment and Service Co-ordination 'NASC')
  • People between 16 - 64 years of age who require support due to chronic health conditions and have a high need for long-term support services (Long-Term Support - Chronic Health Conditions 'LTS-CHC')
  • Following surgery, an acute illness or palliative, short-term support (STS) with personal cares and household tasks can be provided for eligible clients. Clients requiring long-term support refer to NASC or Taikura Trust [for Disability Support Services (DSS)].

The assessment is to evaluate the needs, strengths and preference of the person.  The assessment tool used is interRAI - an internationally validated needs assessment tool mandated for use by NASC services by the Ministry of Health.

Services - NASC will link you to the services [via contracted providers] to meet your assessed needs; these may include, but are not limited to, the following:

  • Home-based Support Services e.g. Personal Cares and Household Management
  • Meals on Wheels
  • Day care for people
  • Carer support
  • Respite care
  • Residential care – (NASC will give you subsidy forms to complete if you need to apply for the Government Residential Care subsidy).

Counties Manukau Health NASC is committed to providing services which support the Positive Aging, Disability Strategy and the Health of Older People's Strategy. NASC has a range of professional clinical Needs Assessors and a wide cultural mix. Please advise if you prefer an Assessor of a specific ethnicity or require an interpreter and the service will do our best to oblige.


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