Formerly Counties Manukau Health Needs Assessment & Service Co-ordination (NASC).
Now known as Needs Assessment Service Co-ordination, Counties Manukau District, Te Whatu Ora.

All Needs Assessment referrals are processed through Community Central.

Community Central is the referral co-ordination centre for the Community Health Service.

Needs Assessment and Service Co-ordination (NASC) services are the entry into publicly-funded Community Support Services for:

  • People over 65 years of age who have an age-related disability (Needs Assessment and Service Co-ordination 'NASC')
  • People between 16 - 64 years of age who require support due to chronic health conditions and have a high need for long-term support services (Long-Term Support - Chronic Health Conditions 'LTS-CHC')
  • Following surgery, an acute illness or palliative, short-term supports (STS) with personal cares and household tasks can be provided for eligible clients. Clients requiring long-term support refer to NASC or Taikura Trust [for Disability Support Services (DSS)].


  1. Children under the age of 16, with long-term chronic health conditions requiring support services are assessed by Family Options. At age 16 - there may be a transition to CM Health NASC. (This service is provided by a regional NASC service under Auckland District, Te Whatu Ora at Starship Hospital.)

  2. People covered under ACC (the Accident Insurance Act)

  3. 0-64 years of age with an on-going disability who require support will be assessed by Taikura Trust for needs assessment and facilitation of services

The assessment is to evaluate the needs, strengths and preference of the person.  The assessment tool used is interRAI - an internationally validated needs assessment tool mandated for use by NASC services by the Ministry of Health throughout New Zealand.

Services - NASC will link you to the services [via contracted providers] to meet your assessed needs; these may include, but are not limited to, the following:

  • Home-based Support Services e.g. Personal Cares and Household Management
  • Meals on Wheels
  • Day Programmes
  • Carer support
  • Respite care
  • Residential care – (NASC will give you subsidy forms to complete if you need to apply for the Government Residential Care subsidy).

Counties Manukau District NASC is committed to providing services which support the Positive Aging, Disability Strategy and the Health of Older People's Strategy. NASC has a range of professional clinical Needs Assessors and a wide cultural mix. Please advise if you prefer an Assessor of a specific ethnicity or require an interpreter and the service will do our best to oblige.


More Information

View on HealthPoint

Information on this page is supplied by © HealthPoint Limited

Last modified: